Privacy Policy

Effective Date: March 1st, 2025

Last Updated: March 31, 2026

At Jovel Inc. (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring a secure experience for all users. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit https://jovelinc.com and engage with our services.

How to Opt Out of SMS Communications

You may opt out of receiving messages at any time by replying STOP to any SMS message. No further messages will be sent after opting out.

For assistance, reply HELP to any message or contact us directly at 978-593-3220 or [email protected].

1. Information We Collect

We collect information that identifies or relates to you to provide a better service experience:

Personal Identifiers: Name, email address, phone number, and mailing address.
Usage Data: IP address, browser type, device identifiers, and page interaction data.
Sensitive Data: We do not collect sensitive personal information (such as Social Security numbers, health data, or precise geolocation) without your explicit affirmative consent.

2. How We Use and Protect Your Data

We collect your information to deliver and improve our services, respond to inquiries, send appointment reminders, and communicate operational updates.

We do not sell, rent, or share your opt-in data and phone numbers with third parties for marketing or promotional purposes.

We may engage trusted service providers, such as SMS messaging platforms, to help deliver communications on our behalf. These providers are contractually required to protect your information and are prohibited from using it for any purpose beyond message delivery.

We implement industry-standard technical and organizational measures to protect your data. While we work diligently to secure your personal information, no method of electronic storage or transmission is 100% secure.

3. SMS and Mobile Messaging

If you provide your mobile number and opt in to receive text messages from Jovel Inc., the following terms apply.

Consent and Message Purpose

By opting in, you agree to receive SMS messages from Jovel Inc. related to service updates, appointment reminders, operational notifications, and occasional promotional messages. Consent to receive SMS messages is not a condition of purchase. Message frequency may vary. Message and data rates may apply.

Privacy and Data Use

Your mobile phone number and SMS consent information are used solely for communications sent directly by Jovel Inc. We do not sell, rent, or share your opt-in data and phone numbers with third parties for marketing or promotional purposes.

4. Cookies and Third-Party Analytics

We use cookies to enhance site functionality and analyze web traffic.

Analytics: We may use third-party tools, such as Google Analytics, to understand how users interact with our site. These tools collect standard log information in an anonymous form.
Control: Manage or disable cookies through your browser settings. Note that some site features may not function properly if cookies are disabled.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Once data is no longer needed, we securely delete or anonymize it.

6. Your Legal Rights

We provide the following rights to all users:

Access and Correction: Request a copy of your data or ask us to correct inaccurate information.
Deletion: Request that we delete your personal information from our systems.
Opt-Out: Opt out of marketing emails at any time via the “unsubscribe” link in any email, or by contacting us directly.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13. If we discover we have inadvertently collected data from a child under 13, we will delete it immediately.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on this page with a revised “Last Updated” date.

9. Contact Us

If you have questions about this policy or wish to exercise your data rights, reach out to us directly:

Jovel Inc. 20 Del Carmine St, Suite 103 Wakefield, MA 01880

Phone: 978-593-3220

Email: [email protected]

Jovel Inc. SMS Terms and Conditions

Welcome to Jovel Inc. These Terms and Conditions (“Terms”) govern your use of our website https://jovelinc.com and any services provided by Jovel Inc. (“we,” “our,” or “us”). By accessing our website or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By using our services, you confirm that you are at least 18 years of age and possess the legal authority to enter into this agreement. If you are using our services on behalf of a business, that business also accepts these Terms.

2. Services and Pricing

We strive to provide accurate descriptions of our services. However, we reserve the right to:

Modify or discontinue any service at any time without notice.
Change pricing for services at our discretion.
Refuse service to anyone for any reason at any time.

3. Payments and Service Satisfaction

Payments: You agree to provide current, complete, and accurate purchase and account information for all transactions.
Service Satisfaction: Our goal is your complete satisfaction. If you are not satisfied with the quality of service provided, notify us within 48 hours of service completion.
Resolution: Upon receiving a satisfaction claim, Jovel Inc. will, at its sole discretion, either re-perform the service at no additional cost or provide a partial or full credit toward future services.
Refunds: Due to the nature of professional services and labor costs involved, cash refunds are not provided once a service has been completed, except at the sole discretion of management.

4. SMS and Mobile Messaging Terms

By opting into our SMS program, you agree to receive informational text messages from Jovel Inc., including appointment reminders, service updates, account notifications, and operational communications, at the mobile number you provided.

Enrollment: Opting into SMS messages is not required to make a purchase or use our services.
Message Frequency: Message frequency varies based on your activity and service needs.
Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.
Opt-Out: You can opt out at any time by replying STOP to any message. No further messages will be sent after opting out.
Help: For assistance, reply HELP to any message or email us at [email protected].
Liability: Jovel Inc. and mobile carriers are not liable for delayed or undelivered messages.

5. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Jovel Inc. and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.

6. Prohibited Conduct

You agree not to:

Use our website for any unlawful purpose.
Attempt to interfere with the security or proper functioning of the website.
Use any automated system, including bots or spiders, to scrape data from our site.

7. Limitation of Liability

To the maximum extent permitted by law, Jovel Inc. shall not be liable for any indirect, incidental, or consequential damages, including loss of profits or data, arising out of your use of our website or services. Our total liability shall not exceed the amount you paid us for the service in question.

8. Disclaimer of Warranties

Our services are provided on an “as-is” and “as-available” basis. We make no warranties, expressed or implied, regarding the reliability or accuracy of the information provided on our website.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Middlesex or Essex County, MA.

10. Changes to Terms

We reserve the right to update these Terms at any time. We will notify you of changes by updating the “Last Updated” date at the top of this page. Your continued use of the site after changes are posted constitutes your acceptance of the new Terms.

11. Contact Information